499tk Privacy Policy

1.1 Registration and Account Information

When you create an account or log in to 499tk, we collect the following information:

• Full name
• Email address
• Date of birth (for age verification — for users aged 21 and above only)
• Password (stored in encrypted form)
• Preferred currency and language settings

1.2 Identity Verification Information (KYC)

For account verification and security purposes, we may request a copy of your national ID card or passport, proof of current address, and other identity-related documents. This information is stored using fully secure methods.

1.3 Financial Information

For transaction processing, we collect:

• bKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction amounts and timestamps

1.4 Automatically Collected Information

When you use our site, we automatically record the following information:

• IP address
• Browser type and version
• Device type (mobile / desktop)
• Pages visited and session duration
• Referrer URL
• Cookie and local storage data

2.1 Service Delivery and Operation

Your information is used to create and manage your account, process transactions, award bonuses and rewards, and ensure gaming and betting services are provided.

2.2 Identity and Age Verification

499tk provides services only to users aged 21 and above. For this reason, verifying the age and identity of users is a legal obligation for us. Your registration information is used for this purpose.

2.3 Security and Fraud Prevention

We monitor your activity data to prevent unauthorized access to accounts, detect suspicious transactions, and ensure cybersecurity. Your data is kept secure through SSL encryption and advanced security measures.

2.4 Customer Support

Your information is used to provide our 24/7 Bengali live chat support and to resolve your issues quickly. Records of support conversations may be stored for quality improvement purposes.

2.5 Responsible Gaming

By monitoring your gaming behavior, we can identify signs of gambling addiction or unusual gaming patterns. This is part of ensuring responsible gaming, and we may contact you if necessary.

2.6 Notifications and Communications

With your consent, we may notify you by email about bonus offers, promotions, and important updates. You may request to stop receiving these notifications at any time.

3.1 What Are Cookies?

Cookies are small text files stored in your browser. They help us remember your preferences, maintain your login state, and improve the functionality of the site.

3.2 Types of Cookies We Use

• Essential cookies: Required for core site functionality — maintaining login sessions, security tokens.
• Functionality cookies: Remember your language preference and other settings.
• Analytics cookies: Collect site usage statistics and are used to improve our services.

3.3 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling cookies may cause some important features of the site to not function properly.

4.1 Payment Processors

Financial information necessary to complete transactions via bKash, Nagad, and Rocket is shared with the relevant mobile banking platforms. These service providers follow their own privacy policies.

4.2 Game Providers

Limited information necessary to manage game sessions may be shared with our game partners, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. They use this information solely for the purpose of providing gaming services.

4.3 Legal Requirements

We may be required to provide information to relevant authorities in response to valid legal orders, regulatory directives, or fraud investigations. In such cases, we will provide only the minimum information necessary.

4.4 Business Transfers

If 499tk undergoes a merger, acquisition, or asset sale process, your information may form part of the transferred assets. In such cases, we will notify you in advance.

5.1 Security Measures

• SSL (Secure Socket Layer) encryption — all data transmissions are secured
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems
• Two-Factor Authentication option
• Regular security audits

5.2 Data Retention Period

We retain your information for the entire period your account remains active. Even after account closure, certain information may be retained for a specified period due to legal obligations and fraud prevention requirements. Once that period has passed, the information is securely deleted.

5.3 Response to a Data Breach

If a security breach occurs that puts your personal information at risk, we will notify you by email as quickly as possible and advise you on the steps to take.

7.1 Age Limit

499tk is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age verification is mandatory at registration.

7.2 Unintentional Collection

If we become aware that a minor has created an account using false information, that account will be immediately suspended and all associated information will be securely deleted. Parents or guardians who have concerns may contact us.

8.1 Notice of Changes

499tk reserves the right to amend this privacy policy from time to time. For any significant changes, we will publish a notice on the site and notify registered users by email.

8.2 Effective Date

The updated policy will take effect from the date it is published. If you continue to use our services after changes have been made, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly.